How does anything dry in this weather?

Jeans hang to dry on a clothes line in Durham, NC. | Canon 7D and 70-200mm f/4L IS lens @ 135mm | Exposed 1/400 sec. @ f/4, ISO 400.


Jeans hang to dry on a clothes line in Durham, NC. | Canon 7D and 70-200mm f/4L IS lens @ 135mm | Exposed 1/400 sec. @ f/4, ISO 400.

An Assassin Bug perches on a leaf of lettuce harvested from our garden. It made its appearance as we were soaking the lettuce prior to rinsing. | Canon 7D and 100mm f/2.8 macro lens | Exposed 1/60 sec. @ f/5.6, ISO 800 | Canon 580EX II triggered wirelessly, bounced off ceiling camera left.
While soaking some lettuce harvested from our garden (it makes the dirt come off more easily when rinsing), Elizabeth called me into the kitchen because an Assassin Bug had evaded her inadvertent attempt to drown it, and was perching on a leaf of lettuce. It may not be a very good attempt at macro photography with insects–see my dad’s Web site for an idea of what good macro photography can look like–but it was entertaining while it lasted.

Another perspective on the Assassin Bug. | Canon 7D and 100mm f/2.8 macro lens | Exposed 1/60 sec. @ f/4, ISO 800 | Canon 580EX II triggered wirelessly, bounced from the ceiling on camera left.
Ultimately, we set our friend free on the back porch so it could continue on its quest to rid our garden of more pernicious six-legged creatures.

Over the past month Elizabeth and I have been working on a new project I’ll be unveiling soon. Part of it is a new-found interest of mine: baking bread. I’ve never considered myself a good candidate for the Atkins diet because I simply cannot get enough bread in my life. Elizabeth has a bread machine that she purchased from a second hand store, and while neither one of us particularly likes the loaves it makes, I’ve found that it’s a fantastic dough-making machine–plus it takes care of the first rise. Pictured here is the top crust of a very basic, but very functional sandwich bread: Light Wheat Bread from The Bread Baker’s Apprentice and featured on the Smitten Kitchen.

Hulett House - April 2009 | Canon 5D Mk. II and 70-200mm f/4L IS lens @ 144mm | Exposed 1/100 sec. @ f/6.3, ISO 800.
While I believe that customer service should be important to all businesses great and small, it’s clear that it isn’t always the case. So when a company does something for one of its customers that is above and beyond all expectations, it’s a good feeling. It’s also something that should be recognized by the end customer and held up as an example of loyalty-earning service. There was a lot of complaining two years ago, when Canon Professional Services transitioned into a fee-based, tiered program.
I recall a few people asking why they should have to pay for “better service,” and I scratched my head. The airlines have had a tiered fee structure for years: pay the base rate and sit in coach, but pay them several dollars more, sit in business class, and get better service. Pay even larger sums, and sit in first class with an even greater level of service. I had only been a member of CPS for a year when they changed up the program, but I have to say that I’ve seen only improvements in the past two years. Sure, Nikon Professional Services doesn’t charge (yet), but that’s in part because they’ve cut costs by firing some of their beloved NPS representatives, such as Carol Fisher, who used to represent Nikon at photojournalism programs such as the University of Missouri.
So, for the past two years I’ve paid $100 per year and received a discount of 30% on repairs plus several equipment loans for evaluation.
So what is this all about? Last week I sent in my 550 EX Speedlite that I damaged in a shoot for my Advanced Techniques class in my second semester at MU. It’s sat on a shelf for close to two years after I melted its diffuser from an hour of firing at 1:1 on manual. Before asking, the answer is that I wasn’t thinking at the time. One of the last photographs that the flash helped me to make is at the top of this post. Both of my 550 EX flashes were mounted on light stands and firing against the white walls of the mixed martial-arts gym, Hulett House. Of course an hour of shooting at full power will do bad things. But how bad?

550EX test before CPS repair: damaged flash is labeled "B". Note that the identical units are zoomed to 35mm and firing at 1/16 power. Canon 7D and 16-35mm f/2.8L II lens @ 27mm | Exposed 1/100 sec. @ f/4, ISO 100
While behaving normally under E-TTL II mode, my 550EX that I had labeled “B” (for grouping purposes in wireless flash with the Canon ST-E2 transmitter) would only fire on full power in manual mode. The photo above shows just how badly the Speedlite had been damaged: both are supposed to be firing at 1/16 power, but the only one doing that is the flash on the left. So, after two years of my 550EX “B” Speedlite working only as a paperweight, I decided to send it in to CPS to be repaired and then sell it to recoup the cost of the repair.
I have an odd hang up about broken gear: ultimately, I’d rather fix it and sell it to someone to recoup the repair costs than to let it rot on the shelf indefinitely. This is what I did a few years ago when I bought an Olympus 21mm lens off of eBay that turned out to be woefully scratched. I sent it into a man out in Colorado who gave it a new lens coating and then sold it, barely making up for the cost of the lens plus its repair.

Refurbished Canon 580 EX Mk. II Speedlite from CPS
Last Thursday I packed up the 550 EX and shipped it FedEx to Canon’s Newport News, Virginia factory service center. One of the things I’ve come to appreciate about living in North Carolina is that FedEx Ground will get a package to Canon overnight. On Friday I approved the repair that was estimated to cost far less than I had mentally prepared for: only $77.
On Monday morning I received an e-mail that the factory was out of parts to repair the (discontinued) 550 EX, so they would be replacing it…with a 580 EX Mk. II Speedlite! I am completely convinced this would not have happened had I not been a member of Canon Professional Services.
Today, my Canon-refurbished 580 EX Mk. II arrived…and it doesn’t have a scratch on it. Sure, am I excited that I received a flash that retails for more than $450 by paying $77 and trading in my old unit? Absolutely. But it would have been far easier for Canon to tell me that they don’t have parts any more and simply ship my old flash back to me in its damaged state. This is the kind of thing that makes me think twice about ever switching brands–my loyalty has been earned with time, but it was renewed once more this afternoon when the package arrived.
Well done, Canon. Kudos on raising the bar for CPS!

Mode dial lock modification - image from usa.canon.com
Canon is now offering to modify 5D Mark II and 7D camera bodies with a mode dial that locks in place to prevent the dial from moving accidentally. Unfortunately, it’s not free of charge: $100 per camera body.
You know the frustration: you’ve set your camera to “aperture priority” and then you sling it over your shoulder. You pick it back up to make a quick image and suddenly the viewfinder blacks out far longer than you expected. A second-long exposure in bright daylight? “Oh, ” you realize, “it slipped over to shutter priority which was set for making blurs.” But the decisive moment? It’s long since gone on account of a technical problem.
I’m going to make a broad-spectrum criticism here: the mode dials on pretty much every camera suck because most of them do not lock in any way, shape, or form. Nikon locks the “sub-dial” beneath the mode dial on many of their bodies, but even they are not blameless.
Maybe. I own both bodies, and I’m not really thrilled at the thought of contributing $200 into Canon’s coffers for something that is really a fix, not a “modification.” And I’m disappointed that there’s no suggestion that a locking mode dial will be a standard feature of future camera bodies. Finally, a mod for the 5D Mk. II really gives me pause: this camera was announced over two years ago, so shouldn’t owners be looking for its replacement, not pouring more money into the existing body?
I think this one is worthy of discussion, so what do you think?
Black Tern in flight alongside Hwy. 49, Horicon National Wildlife Refuge, Mayville, Wis. | Canon 7D and 400mm f/4 DO IS lens | Exposed 1/1600 sec. @ f/4, ISO 400 (neutral EV)
Last weekend I was at Horicon National Wildlife Refuge and experienced some focus problems with my Canon 7D heretofore non-existent, or so I thought. Upon reviewing photographs from the 7D from the past several months, I noticed that none of them were actually as sharp as they could have been. I attributed the softness to the lack of acutance in the files, and while I continue to believe that is an inherent property of cramming 18 megapixels into an APS-C format sensor, there was a real problem in play.
I didn’t want to believe that it could be a question of the camera “back-focusing” (or front-focusing) because I’ve grown to distrust people’s claims that their camera, and not their own inabilities, are to blame for their out-of-focus photographs. I don’t remember these claims from the film days. Perhaps I was just oblivious to the complaints, but I tend to believe that the instant feedback of the digital camera is partly to blame for the knee-jerk reaction that anything wrong with the pictures must be camera, not operator, error.
I will not mince words: ever since the Canon 10D and the Nikon D70, there’s been a lot of bitching and moaning in online forums about back-focused images, and I did not believe them. At all. Until now.
Now, I will argue that there is definitely operator error to blame in most many cases of complaints about back-focusing. Last weekend I was convinced that I must have chosen the wrong focus point or didn’t have the AF locked by holding in the rear button–some prefer AF to only be activated by using the back button, I prefer AF to only be turned off if I hold in the back–and allowed AI Servo (Continuous AF for Nikonians) to screw up the focus. To confirm my assumption, the next day I took test photographs in the garden around my parents house in Racine, Wis. and was shocked to discover that none of them were sharp. Sure, the wind was to blame in a couple cases, but even when conditions were perfectly still the results were poor, so I rented a LensAlign from Lensrentals.com to investigate whether front or back-focus was to blame.
And what did I find after I unpacked and set up the LensAlign? The 7D and the 5D Mark II both back-focused with the 400mm DO IS lens. Well, there goes the neighborhood. And a lot of preconceived ideas, with it.
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Canada Goose on Dike Road, Horicon National Wildlife Refuge, Mayville, Wis. | Canon 7D and 400mm f/4 DO IS lens | Exposed 1/320 sec. @ f/4, ISO 1250
On a Sunday outing to Horicon National Wildlife Refuge, I ran into some of my first real frustrations with the Canon 7D. While I’ve used it with the 400mm DO lens in the past, I was having tremendous difficulty getting photographs that I thought were in crisp focus. Now, in all fairness, I’ve never thought that the images from the 7D were as crisp as they could be, even if they were still in sharp focus. That is that the image acutance, or the contrast between individual pixels, is just not as high as other semi-pro or professional camera bodies, such like the 5D Mark II or 1D Mark III. I believe this to be a function of Canon’s misguided decision to cram 18 megapixels into an APS-C sensor. I would have been happy with 10-12 megapixels for a camera like this. But I digress.
The problem I encountered was not a question of not enough acutance–which would be corrected by sharpening in Lightroom or Photoshop–but many of the photographs were simply not in focus. Before sending the camera to Canon for a fix, I compared its performance to my 5D Mark II as well as another 7D body from my dad. The difference? Night and day.
Tweaking the camera’s autofocus microadjustment panel seems to be the obvious answer. Today, in an attempt to correct the problem, I tinkered with the 7D’s microadjustment with the 400mm lens and it would seem that the solution likely lies in that menu, but I am ill-equipped to calibrate the lens focus. Enter LensRentals.com and the Lens Align. While the professional LensAlign is $180, it’s available from LensRentals for an entire week for only $15. It should get here Wednesday, and I will have an article reviewing this product and explaining its use after I get my 7D back in order.

Bride and groom and a chimp at the Lakefront, Shoop Park, Racine, Wis. | Canon 7D and 400mm f/4 DO IS lens | Exposed 1/1600 sec. @ f/4, ISO 200.
(Click on the thumbnail to open the image)
My dad and I went down to Shoop Park in Racine, Wis. late this afternoon in hopes of getting some photographs of birds in flight. Indeed, there were some Common Terns and Caspian Terns in addition to the usual mix of Herring and Ring-billed Gulls.
But the most interesting discovery was a couple having their post-wedding portrait taking on an old pier parallel to the one we were standing on. I made a few pictures of them, and was amused by the interaction between the bride and groom, as well as their photographer who went from paying attention to them to chimping!